Refund Policy

Overview

At SolvoCraft, we want you to be completely satisfied with your purchase. If our software doesn't meet your expectations, we offer a straightforward refund process.

Refund Eligibility

You are eligible for a full refund if:

• Your refund request is made within 14 days of the original purchase date
• You purchased directly from our official website or authorized payment provider

How to Request a Refund

To request a refund, please contact us at support@solvocraft.com with:

• Your order number or the email address used for purchase
• The date of purchase
• (Optional) A brief reason for the refund to help us improve

We aim to process all refund requests within 3-5 business days.

Refund Method

Refunds will be issued to the original payment method used for the purchase. Depending on your bank or payment provider, it may take an additional 5-10 business days for the refund to appear in your account.

After a Refund

Once your refund is processed:

• Your license key will be deactivated
• You will no longer have access to software updates
• We kindly ask that you uninstall the software from your devices

Exceptions

We reserve the right to decline refund requests in cases of:

• Requests made after the 14-day refund period
• Evidence of fraud or abuse of the refund policy
• Purchases made through unauthorized third-party sellers

Questions?

If you have any questions about our refund policy, please don't hesitate to contact us:

Email: support@solvocraft.com

We're here to help and will respond within 24-48 hours.